Job Summary: Citizen Experience is seeking a talented and communicative Multitasking Attendant to join an exceptional team, accelerating your career in an environment full of constant challenges. Key Highlights: 1. Exceptional and collaborative team 2. Environment full of opportunities and constant challenges 3. Opportunities for continuous learning Citizen Experience is looking for a talented and unconventional **Multitasking Attendant** to join our team. If you possess customer service skills and a communicative personality, this could be the opportunity you've been waiting for! Here, we are part of an exceptional team where we look out for each other, support one another, respect each other, contribute collectively, motivate each other, and collaborate creatively (this is where the best ideas are born). If you're considering accelerating your career in an environment rich with opportunities—where career acceleration means not only advancing in positions and responsibilities but also facing constant challenges—don’t miss this opportunity! **Responsibilities and Duties** * Reception and welcoming of citizens; * Guidance to users regarding services provided at the unit, including during contingency situations; * Document screening for service appointments, distribution of queue numbers, and fee collection; * Support in satisfaction index surveys, queue organization, and calling queue numbers; * Monitoring of service areas and reporting to management in cases of lost persons or children, inappropriate behavior, health issues, or conflicts; * Encouraging users to submit feedback, suggestions, or complaints; * Assistance with self-service kiosks and equipment; * Participation in internal and external events; * Internal and external events. **Requirements and Qualifications** * Completed high school education; * Basic computer knowledge (text editing, spreadsheets, internet); * Proficient typing and system usage skills; * Strong verbal and written communication skills; * Organization, discipline, and attention to detail; * Flexibility, dynamism, and ease in interacting with the public; * Willingness to learn new processes. Advantages: * Experience in public-facing roles; * Experience with computerized systems and digital platforms. **Additional Information** Meal Allowance or Food Voucher Wellhub Benefits Program Zenklub Psychologists Dental Uni Unimed Health Insurance Medipreço Pharmacy Network Benefits Woli Development Platform Birthday Day Off We are **CiX - Citizen Experience**, a govtech company dedicated to transforming access to public services, making citizens’ lives easier through innovative solutions, greater technology integration, and enhanced efficiency. Our goal is to seamlessly integrate physical and digital channels, delivering a complete experience. Here, we value teamwork, innovation, and commitment to excellence. If you seek a dynamic work environment offering continuous learning opportunities and challenging projects, join our team! \#ForPeople
João Silva
Indeed · HR
João Silva
Indeed · HR
