Call Center Operator

Description

Job Summary: Phone, email, chat, and WhatsApp support to answer customer questions and provide quick solutions, guiding them through problem resolution. Key Highlights: 1. Career growth and development opportunities 2. Work environment that values employee happiness and well-being 3. Positions available for first-time job seekers and candidates with no prior experience **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience; since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your development is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a diversity-embracing company and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities**: Phone support to answer customer questions and provide quick solutions, guiding them step-by-step through problem resolution. Support delivered via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2. Positions also available for first-time job seekers. Prior experience is not required, but it is a plus if you have previously worked as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support specialist, consultant, collections agent, active or passive customer service representative, salesperson, SAC (Customer Service Department), sales professional, teleoperator, interaction expert, operator, etc. **Here, you’ll find cutting-edge technology, human warmth, innovation, talented people, and opportunities.** Employment Type: Full-time CLT Compensation: R$1.518,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Work Location: On-site