Call Center Operator

Description

Job Summary: Phone and digital customer support, providing solutions and guiding customers through problem resolution. Key Highlights: 1. Growth opportunities and career development plan starting from the 3rd month 2. Emphasis on employee happiness and well-being 3. No prior experience required **New: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management, with over 30 years of experience. Since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your professional growth is a priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a diversity-embracing company and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities**: Phone support to answer questions and provide quick solutions to customers, as well as guide them step-by-step through problem resolution. Work is conducted via email, chat, WhatsApp, voice calls, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), with part-time, 6x1, or 5x2 schedules. Positions also available for first-time job seekers. No prior experience required; however, previous experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support specialist, consultant, collections agent, active or passive customer service representative, salesperson, SAC (Customer Service Center), sales, teleoperator, interaction expert, operator, etc., is considered advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment type: Permanent CLT contract Compensation: R$1,518.00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Work location: On-site