Description
Job Summary:
Laboratory technical professional focused on collection, triage, and analysis of biological materials, as well as humanized customer service.
Key Highlights:
1. Humanized and courteous service to internal and external customers
2. Collection and triage of biological materials for testing
3. Active participation in the analytical process and quality control
Description:
Minimum qualification: Technical Course in Laboratory, Technical Course in Clinical and/or Pathological Analysis, or Biological Material Collection Course.
* Provide humanized service to customers;
* Perform collection and triage of materials for laboratory tests;
* Carry out analytical process steps, internal quality control, inspections, and sample verification;
* Centrifuge biological samples and operate laboratory equipment;
* Package biological materials for transport;
* Enter analysis and test results into the computerized system;
* Restock supplies and always keep the collection booth organized;
* Register/update customer information in the system;
* Request test authorizations according to each health insurance plan;
* Serve all internal and external customers with courtesy, respect, and efficiency;
* Attend 100% of trainings scheduled by the organization;
* Perform other duties relevant to the position;
* Ensure confidentiality and security of information, complying with information security and data protection policies and regulations.
* Perform registration and customer service
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