Administrative Assistant

Description

Job Summary: The Services Administrative Assistant provides essential administrative and operational support to the Services department, ensuring efficiency and organization. Key Highlights: 1. Administrative and operational support to the Services department 2. Focus on document organization and multichannel customer service 3. Opportunity to apply communication and computer skills **Services Administrative Assistant** The Services Administrative Assistant is responsible for providing administrative and operational support to the Services department, ensuring efficiency and organization in internal processes. Main Responsibilities * Document Organization: Assists in organizing documents, managing correspondence, and archiving, ensuring quick access to information. * Customer and Supplier Support: Provides telephone, e\-mail, or in\-person support regarding products and services, clarifying inquiries. * Document Issuance: Responsible for verifying invoices, bills, contracts, certificates, control forms, labels, and other documents. * Commercial Department Support: Assists in clarifying proposals, tracking quotations, and managing service requests, facilitating communication among Services, Sales, and Customers. * Information Organization: Captures and organizes lead information, prepares data, and maintains updated records. * Product and Service Presentation: Presents proposals, plans, contracts, pricing and discount tables, clarifies technical details, and registers customers. * Multichannel Customer Service: Attends customers in person and through other communication channels. * Material Control: Manages and requests cleaning and office supplies; conducts inventory of uniforms, tools, PPEs, consumables, etc. * Administrative Support: Assists in internal procurement processes and administrative routines. Required Skills * Communication: Ability to communicate clearly and effectively with customers and internal teams. * Organization: Skill to maintain organized environments, documents, and information, facilitating access and consultation. * Computer Literacy: Familiarity with Microsoft Office suite (Excel, Word, PowerPoint, Outlook) and management systems (OMIE, BLING, etc.). * Teamwork: Collaborates with various departments including Sales, Services, Administration, and Finance. Job Requirements * Completed high school education (technical certification is preferred). * Proficiency in Microsoft Office, especially Excel, Word, PowerPoint, and Outlook. * Experience in administrative roles within industrial metal\-mechanical companies or maintenance service providers. * Experience in marketing, sales, finance, or logistics is considered a plus. Salary: R$2\.000,00 \- R$2\.700,00 per month Benefits: * Fuel allowance * Life insurance * Meal allowance * Food voucher * Transportation voucher Work Location: On\-site