Description
Job Summary:
Monitor real-time vehicle alerts, identify risks, contact customers, activate support, record interventions, and ensure response deadlines.
Key Highlights:
1. Real-time vehicle alert monitoring
2. Identification of risky and abnormal situations
3. Customer contact and support during critical events
Monitor real-time vehicle alerts (ignition, movement, intrusion, panic, immobilization, etc.)
Identify risky or abnormal situations
Immediately contact the customer to confirm the event
Activate support (tracking, towing, technical assistance, or authorities, when necessary)
Record all interventions clearly and in detail in the system
Follow up on the event until resolution
Comply with security procedures and scripts
Ensure response deadlines are met
Compensation: R$1\.677,12 \- R$1\.700,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Meal allowance
* Transportation allowance
Work location: On-site