Customer Service Agent

Description

Job Summary: Operational professional responsible for customer service and cash operations, treasury controls, and document organization. Key Highlights: 1. Customer service and cash operations 2. Treasury control and entries 3. Document organization and filing **Description and Responsibilities:** **Schedule:** Monday to Friday, from 8:30 AM to 5:30 PM **Level:** Operational **Employment Type:** Permanent – CLT Main responsibilities: * Serve customers at the cash desk, performing transactions and clarifying inquiries; * Perform daily cash opening, movement, and closing; * Conduct treasury, ATM, and check controls, reporting, reconciliation, and entries; * Ensure accurate processing of operations in compliance with internal and regulatory standards; * Organize and file documents. **Requirements:** Requirements: * Completed High School education * Preferred: Completed or ongoing undergraduate degree in Business Administration, Accounting, or related fields * Prior experience in customer service and cash operations * Strong oral and written communication skills * Proficiency with computer systems * CPA-10 certification preferred **Benefits:** Medical assistance, Dental assistance, Gym allowance, Childcare allowance, Private pension plan, Life insurance, Meal voucher, Transportation voucher