Customer Service Agent

Description

Job Summary: Providing customer service and marketing products and services in a digital environment, while supporting the management team with a focus on sales targets. Key Highlights: 1. Member support via digital platforms 2. Support for the management team 3. Marketing of products and services **Job Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8:00 AM to 5:00 PM, with a 1-hour lunch break **Level:** Operational **Employment Type:** Permanent – CLT * Provide member support through digital platforms. * Deliver information and assistance to members regarding products and services. * Support the management team in executing routine activities. * Market the cooperative's products and services. * Achieve sales targets **Requirements:*** Bachelor’s degree in Administration, Accounting, Economics, Law, or related fields; * Experience in financial institutions. * ANBIMA certifications are a plus. * Commercial skills. * Experience with telephone-based customer service. **Benefits:** Medical assistance, Gym allowance, Daycare allowance, Education allowance, Internal benefits, Corporate mobile phone, Commissions, Profit-sharing, Private pension plan, Life insurance, Meal voucher, Food voucher, Transportation voucher