[Internal Sales] Multichannel Sales Representative

Description

**Bridging distances and connecting people!** If you are communicative, enjoy challenges, and have the drive to meet targets, this opportunity is for you! As a Multichannel Sales Representative, you will be responsible for presenting our products, executing and negotiating sales, and maintaining an active customer relationship through our service channels. Here, every interaction is an opportunity for connection and growth! **Responsibilities and duties** * Present our products and services to customers, demonstrating how they simplify everyday life. * Execute and negotiate sales of products and services, always focusing on customer experience and exceeding targets. * Record contacts, proposals, and sales in the internal system in an organized manner to track all opportunities. * Respond to inquiries and resolve doubts with empathy and agility, conveying confidence and subject-matter expertise. * Contribute to customer retention by maintaining an active relationship and providing support whenever needed. * Collaborate as part of a team to achieve collective results and foster a collaborative work environment. **Requirements and qualifications** * Completed high school education. * Experience in sales and customer service (digital, telephone, or in-person). * Basic computer skills. * Strong communication skills. * Engaged, proactive profile with a desire to grow within the commercial area. **Preferred qualifications:** * Experience in telecommunications. * Ability to work across multiple service channels (WhatsApp, telephone, social media, and in-person). Familiarity with sales targets and commercial routines. * **Behavioral competencies:** * Communication: Ability to communicate clearly, always with active listening. * Goal orientation: Focus on results and exceeding targets. * Empathy: Ability to interact effectively with diverse customer profiles. * Organization: Responsibility and organization in daily service routines. **Additional information** **Salary:** * R$ 1\.621,00 \+ commission. **Working hours:** * Monday to Friday, 2:00 PM to 8:20 PM\. Saturday, 9:00 AM to 3:20 PM\. * **Our benefits:** * Meal voucher or food allowance; * Medical and dental assistance; * Wellhub; * Discounts on internet plans; * Transportation allowance; * Life insurance; * Daycare assistance for mothers; * PCD dependent assistance; * Free access to the Skeelo app: a virtual library with over 250,000 books. **What are you waiting for? Join us as a \#Valeneter** For over 25 years, we have established a standard of **excellence in the telecommunications market** in Minas Gerais. With our own network spanning over 17,000 km, we operate a robust infrastructure offering **fiber-optic internet**, **landline telephony**, **subscription TV**, **security solutions**, and **digital transformation services**, serving more than 120 locations and connecting over 200,000 customers. We are proud to be the **2nd largest internet provider** in Minas Gerais and among the **top 20 in Brazil**, according to Anatel’s ranking. Our team of over one thousand employees forms the foundation of our success. We are driven by our commitment to **innovation**, quality, and excellence in service. We value an environment that fosters **personal and professional development**, always guided by our core values.