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Job Summary: Responsible for vehicle inspections, estimates, service follow-up, workflow organization, and ensuring quality and customer satisfaction in the body shop. Key Highlights: 1. Focus on quality and customer satisfaction. 2. Prompt, transparent, and excellent service. 3. Technical team support and resolution of pending issues. Responsible for conducting vehicle inspections, preparing estimates for insurance companies and customers, monitoring service execution, and ensuring customer satisfaction. Manages and guides workflow organization in the body shop, guaranteeing quality and on-time delivery. Maintains constant communication with customers to update them on repair progress and records all information in the dealership's system. Also responsible for meeting performance indicators, resolving internal pending issues, supporting the technical team, and delivering prompt, transparent, and excellent service to foster customer loyalty and delight. Minimum Education: High School (Secondary Education) Driver's License: Class B * MEDICAL PLAN * TUITION ASSISTANCE * DAY OFF * LIFE INSURANCE * DENTAL PLAN
