Transformation Leader

Description

Job Summary: The professional will work in the Toyota quality and processes area, monitoring performance indicators, overseeing audits, and training teams to pursue continuous improvement. Key Highlights: 1. Expertise in Toyota quality and processes 2. Focus on continuous improvement and innovation 3. Team development and performance indicator monitoring **Job Description and Responsibilities:** **Working Hours:** Monday to Friday, 8:00 AM to 6:00 PM **Level:** Professional **Employment Type:** Permanent – CLT * Work in the Toyota quality and processes area, focusing on the following activities; * Monitor Toyota performance indicators (Dealer Evaluation), supporting store management; * Monitor customer satisfaction indicators (ISC, NPS); * Oversee the audit program (One Toyota); * Conduct Toyota standards training for teams; * Maintain GAB internal training programs and initiatives; * Continuously seek opportunities for continuous improvement and innovation in sales and/or after-sales processes. **Requirements:** * Bachelor’s degree completed or in progress (preferred); * Experience in auditing or process review (preferred); * Basic Excel knowledge. **Benefits:** Medical assistance, Dental assistance, Gym allowance, Internal benefits, Private pension, Life insurance, Meal voucher, Transportation voucher