Transformation Leader

Description

Job Summary: Work in the area of Toyota quality and processes, monitoring indicators, overseeing audits, and promoting continuous improvement. Key Highlights: 1. Expertise in Toyota quality and processes 2. Focus on continuous improvement and innovation 3. Monitoring of performance and satisfaction indicators **Description and Responsibilities:** **Working Hours:** Monday to Friday, 8:00 AM to 6:00 PM **Level:** Professional **Employment Type:** Full-time – CLT * Work in the area of Toyota quality and processes, focusing on the following activities; * Monitor Toyota performance indicators (Dealer Evaluation), supporting store management; * Monitor customer satisfaction indicators (ISC, NPS); * Oversight of the audit program (One Toyota); * Deliver Toyota standard training to teams; * Maintain GAB internal training programs and initiatives; * Continuously seek opportunities for continuous improvement and innovation in sales and/or after\-sales processes. **Requirements:** * Bachelor’s degree completed or in progress (preferred); * Experience in auditing or process review (preferred); * Basic Excel knowledge. **Benefits:** Medical assistance, Dental assistance, Gym allowance, Internal benefits, Private pension, Life insurance, Meal voucher, Transportation voucher