Waiter/Waitress

Description

Job Summary: Provide friendly, prompt, and efficient food and beverage service to guests and customers, ensuring satisfaction and a positive experience. Key Highlights: 1. Friendly and efficient service in food and beverage operations 2. Ensuring customer satisfaction and a positive experience 3. Room service and event organization Provide friendly, prompt, and efficient food and beverage service to guests and customers in restaurants, bars, events, and room service, ensuring customer satisfaction and a positive experience. * Key Responsibilities: * Serve customers in the restaurant, bar, or at events, presenting the menu and clarifying questions. * Record and relay orders to the kitchen and bar via system or manual order slips. * Serve food and beverages while adhering to hygiene and presentation standards. * Provide room service upon request. * Set up, organize, and clean tables before and after service. * Assist in organizing events and coffee breaks. * Monitor table consumption and issue order slips or bills for checkout. * Collect utensils and maintain dining area cleanliness. * Report any non-standard incidents or customer complaints to the immediate supervisor. * Collaborate with kitchen, pantry, and front desk departments as needed