Description
Job Summary:
The Reservation Agent is essential to maximizing occupancy and revenue, strategically managing accommodation sales with active customer service across multiple channels.
Key Highlights:
1. Active customer service across multiple channels (WhatsApp, phone, email, and platforms)
2. Strategic and operational management of accommodation sales
3. Collaboration with Reception and use of CRM
The **Reservation Agent** at Pousada Relíquias do Tempo is essential to maximizing occupancy and revenue, strategically and operationally managing accommodation sales.
Responsibilities include **active customer service across multiple channels** (WhatsApp, phone, e\-mail, and booking platforms), ensuring quotation conversions, **CRM usage** for data management, and **collaboration with Reception**.
We seek a professional with strong **communication and sales skills**, **organizational ability**, **basic computer literacy**, and a **results-oriented mindset**.
Prior experience in sales or tourism is desirable, along with completion of high school, residence in Diamantina, proactivity, and availability to work on weekends.
Employment Type: Full-time CLT
Compensation: Starting from R$1\.800,00 per month
Benefits:
* Commercial agreements and discounts
* Life insurance
* Meal allowance
Education:
* High school diploma (Preferred)
Work Location: On-site
Application Deadline: 11/30/2025
Expected Start Date: 11/25/2025