Administrative Internship

Description

Job Summary: Customer Relationship Intern at FLEXIBANK to handle customer service, track requests, and ensure a positive customer experience. Key Highlights: 1. Focus on teamwork and adaptability to an evolving product 2. Support in customer service, clarification of doubts, and resolution of requests 3. Support for sales and operational teams and improvement of customer experience ***Customer Relationship Intern*** At **FLEXIBANK**, we believe success goes beyond technical knowledge. We value teamwork, willingness to learn, and the ability to adapt to the challenges of a constantly evolving product. If you are passionate about challenges and want to join a dynamic team, we have an exciting opportunity for you! About the Position We are seeking an intern to work in the customer relationship area, supporting customer service, tracking requests, and ensuring a positive experience for our customers. **Main Responsibilities** * Customer service via phone, WhatsApp, and e\-mail; * Support in clarifying doubts and resolving requests; * Tracking requests and responding to customers; * Recording and updating information in the system; * Supporting sales and operational teams; * Assisting in initiatives to improve customer experience. **Requirements** * Currently enrolled in a bachelor’s degree program in Administration, Communications, Marketing, or related fields; * Strong verbal and written communication skills; * Organization, proactivity, and sense of responsibility; * Basic computer skills (Excel, e\-mail, etc.); * Aptitude for public-facing service. **Preferred Qualifications** * Prior experience in customer service; Strong negotiation and interpersonal relationship skills. **Internship Stipend and Benefits** * Internship stipend; * Transportation allowance; * Life insurance. **How to Apply** Send your resume to: **glauciene.rodrigues@flexibank**.com.br Subject: *Internship Position – Customer Relationship* We look forward to receiving your application and discovering how your passion and skills can contribute to our mutual growth. Flexibank: Innovating Together, Growing Together! Compensation: R$608.65 \- R$1\.200.00 per month Work Location: On-site