Description
A professional responsible for receiving patients at the clinic's front desk. Interacts directly with the public and physicians to provide information, answer questions in person and by phone, and manage the appointment schedule.
The position requires the employee to be available to perform tasks involving registration and updating of data, interaction with patients and their companions, directing them to examination rooms and physician offices.
Responsibilities:
· In-person attendance to patients and their companions
· Organizing patient flow
· Registering and updating records
· Obtaining authorization from health insurance providers, including SUS
· Providing instructions on preparation for ophthalmological examinations
Requirements:
· Completed high school education
· Availability to work on Saturdays (depending on the schedule defined by the area coordination)
· Strong teamwork skills
· Patient listener capable of understanding and communicating with elderly individuals
· Calm demeanor when handling complaints and objections
Working hours
· Monday to Saturday: 8:00 AM to 2:00 PM
Employment type: Permanent CLT contract
Salary: R$1\.621,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Meal allowance
* Transportation allowance
Work location: On-site