CREDIT ASSISTANT

Description

Job Summary: Professional responsible for credit analysis, collections, and customer service, ensuring up-to-date customer records. Key Highlights: 1. Credit and collections analysis experience is a plus 2. Knowledge of financial management systems 3. Strong communication and interpersonal skills **None:** Have you ever considered joining a company with over 100 years of history? Join this legacy! The world changes; Zema acts! Guided by our core values—work ethic, transparency, simplicity, ethics, people development, and courageous energy—we seek professionals eager to join one of the best companies to work for! **Learn more about our story:** https://portal.zema.com/nossa\-historia/ **Job Responsibilities:** Execute administrative/operational credit department processes, including: customer credit analysis according to predefined procedures, customer record updates, and credit protection agency inquiries. Conduct collections from delinquent customers. Provide customer service to address inquiries. Issue payment slips and manage payment tracking. Maintain updated customer records. **Preferred Qualifications:** Completed High School; Prior experience in credit and collections is a plus; Knowledge of financial management systems; Strong communication and interpersonal skills. Basic computer literacy; Familiarity with the Consumer Protection Code is desirable. **Our Benefits:** Health Insurance; Dental Insurance; Meal Voucher; Development initiatives and platform; Wellhub (comprehensive health platform); Birthday Leave; Exclusive discount partnerships across various services and products. Diversity & Inclusion We are committed to seriously promoting and building Diversity & Inclusion within our company, launching initiatives that foster a more diverse and inclusive culture, cultivating a strong sense of belonging among employees while simultaneously strengthening the Zema brand in society. **None:** None