CREDIT ASSISTANT

Description

Job Summary: Professional responsible for executing administrative/operational credit department tasks, including credit analysis, collections, and customer service. Key Highlights: 1. Credit analysis and customer database updating 2. Performing collections and customer service 3. Being part of a company with over 100 years of history **None:** Have you ever considered joining a company with over 100 years of history? Join us in this journey! The world changes; Zema acts! In alignment with our core values — hard work, transparency, simplicity, ethics, people development, and courageous energy — we seek professionals eager to join one of the best companies to work for! **Learn more about our story:** https://portal.zema.com/nossa\-historia/ **Job Responsibilities:** Execute administrative/operational credit department processes, such as: conducting customer credit analysis according to predefined procedures, updating customer records, and consulting credit protection agencies. Perform collections from delinquent customers. Provide customer service to address inquiries. Issue payment slips and manage payment tracking. Maintain up-to-date customer records. **Requirements that enhance your chances for this position:** Completed High School; Prior experience in credit and collections is a plus; Knowledge of financial management systems; Strong communication and interpersonal skills. Basic computer literacy; Familiarity with the Consumer Protection Code is desirable. **Our Benefits:** Health Insurance; Dental Insurance; Meal Voucher; Development initiatives and platforms; Wellhub (comprehensive health platform); Birthday Leave; Exclusive partnership discounts on various services and products. Diversity & Inclusion We are committed to seriously promoting and building Diversity & Inclusion within our company, launching initiatives that foster a more diverse and inclusive culture, cultivating a strong sense of belonging among employees while simultaneously strengthening the Zema brand in society. **None:** None