Job Summary: We are seeking a professional with strategic vision, an analytical mindset, and energy to drive business growth, strengthen relationships, and transform opportunities into tangible results. Key Highlights: 1. Conduct interviews and workshops for requirements gathering 2. Map processes, business rules, and user journeys 3. Identify opportunities for process improvement and optimization **Description:** ---------------- If you are a strategic thinker, analytically minded, and energized to drive business growth, strengthen relationships, and turn opportunities into concrete results, this position is for you! **Your day-to-day responsibilities will include:** * Conducting interviews, meetings, and workshops for requirements gathering. * Documenting project scope (objectives, context, functional and non-functional requirements, acceptance criteria, and scenarios). * Mapping processes, business rules, and user journeys. * Translating business needs into clear, unambiguous specifications for development and QA teams. * Recording and tracking requests, tasks, and status in a management tool (ClickUp). * Supporting validation of deliverables against defined criteria. * Identifying opportunities for process improvement and optimization. **At ASC, we value individuals who think differently and enjoy sharing knowledge. If you seek growth, continuous learning, and love working with technology, we want to meet you!** **Requirements:** ----------------- **What we expect from you:** **Required qualifications:** * Requirements elicitation techniques (interviews, workshops, process/journey mapping). * Writing clear, testable, and structured requirements. * Analytical capability and impact assessment. **Desirable qualifications:** * BPMN, UML, and process modeling. * Prototyping tools (Figma, Bizagi, Draw.io or similar). * Agile and/or traditional methodologies. * Basic understanding of system integration and SQL. **Preferred qualifications:** * Experience in corporate system implementation or enhancement projects. * Experience with system integration (CRM, customer service, messaging, legacy systems). * Experience supporting development and QA teams with analytical inputs. * Prior experience using ClickUp or similar tools.