CUSTOMER CONSULTANT

Description

Job Summary: The professional will provide customer service and negotiation, advise customers on products and services, and manage orders and delivery deadlines. Key Highlights: 1. Company with over 100 years of history and strong values 2. Focus on employee development, diversity, and inclusion 3. Customer service, negotiation, and guidance **None:** Have you ever considered joining a company with over 100 years of history? Join this legacy! The world changes; Zema acts! In line with our core values—hard work, transparency, simplicity, ethics, developing people, and courageous energy—we seek professionals who are eager to join one of the best companies to work for! **Learn more about our story:** https://portal.zema.com/nossa\-historia/ **Job Responsibilities:** Provide customer service, negotiate prices, delivery timelines, payment terms, and discounts; advise customers on product and/or service specifications; manage customer orders, product quality, and agreed delivery deadlines; assist customers in selecting products by demonstrating their functionality. **Preferred Qualifications:** Experience in sales (furniture and electronics); Completed High School; Basic computer skills and proficiency with social media; Familiarity with the Consumer Protection Code is desirable. **Our Benefits:** Health Insurance; Dental Insurance; Meal Voucher; Development initiatives and platforms; Wellhub (comprehensive health platform); Birthday Leave; Partnerships offering exclusive discounts on various services and products. Diversity \& Inclusion We strive to seriously promote and build Diversity \& Inclusion across the company, launching initiatives that foster a more diverse and inclusive culture, cultivating a sense of belonging among employees while simultaneously strengthening the Zema brand in society. **None:** None