CUSTOMER CONSULTANT

Description

Job Summary: Sales professional responsible for customer service, negotiation, product guidance, and order and quality control. Key Highlights: 1. Customer service and negotiation 2. Guidance on product and service specifications 3. Order tracking and delivery deadline management **None:** Have you ever considered joining a company with over 100 years of history? Join us in this journey! The world changes; Zema acts! Guided by our core values—hard work, transparency, simplicity, ethics, people development, and courageous energy—we seek professionals passionate about becoming part of one of the best companies to work for! **Learn more about our story:** https://portal.zema.com/nossa\-historia/ **Job Responsibilities:** Provide customer service, negotiate prices, delivery timelines, payment terms, and sales discounts, as well as advise customers on product and/or service specifications. Monitor customer orders, product quality, and agreed delivery deadlines. Assist customers in selecting products by demonstrating their functionality. **Preferred Qualifications:** Experience in sales (furniture and electronics); Completed High School education; Basic computer skills and social media proficiency; Familiarity with the Consumer Protection Code is desirable. **Our Benefits:** Health Insurance; Dental Insurance; Meal Voucher; Development initiatives and platforms; Wellhub (comprehensive health platform); Birthday Leave; Exclusive partnership discounts across various services and products. Diversity \& Inclusion We are committed to seriously promoting and building Diversity \& Inclusion within our company, launching initiatives that foster a more diverse and inclusive culture, cultivating a strong sense of belonging among employees while simultaneously strengthening Zema’s brand in society. **None:** None