Description
### **JOB DESCRIPTION**
Main responsibilities:
Provide receptive customer service, assisting with requests related to disputing unrecognized purchases and canceling transactions, ensuring humane, agile, and effective service.
Working hours:
Openings for morning/afternoon and afternoon/night shifts
Rotating weekend days off
### **JOB REQUIREMENTS**
* Completed high school;
* Strong verbal and written communication skills;
* Basic/intermediate computer knowledge;
* Empathy and problem-solving ability.
Preferred qualifications:
* Prior experience in customer service or telemarketing.
### **JOB BENEFITS**
Bonus of R$150.00 for afternoon/night shifts during the first month.
Benefits:
* Health insurance;
* Dental insurance;
* Pharmacy benefits;
* Childcare allowance;
* Family allowance;
* Discount club and commercial partnership benefits;
* Meal voucher or food allowance;
* Transportation voucher;
* Wellhub (Gympass).
### **ADDITIONAL INFORMATION**
**Contract type:** CLT