Logistics Operations Leader

Description

Job Summary: Lead and guide the operational team, oversee last-mile and e-commerce operations, ensure delivery quality, and monitor KPIs. Key Highlights: 1. Lead and guide the operational team 2. Ensure last-mile and e-commerce deliveries within the SLA 3. Monitor KPIs and support base improvements * Lead and guide the operational team; * Oversee last-mile and e\-commerce operations, ensuring deliveries within the SLA; * Handle interactions with drivers and delivery personnel to ensure delivery quality; * Support recruitment of new delivery personnel; * Monitor KPIs, address incidents, and support base improvements; Compensation: R$2\.536,00 per month Benefits: * Medical insurance * Dental insurance * Profit-sharing program * Life insurance * Food allowance * Meal allowance * Transportation allowance Work Location: On-site