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Job Summary: The professional will be responsible for delivering excellent and agile customer service, ensuring customer delight and accurate execution of cash register processes. Key Highlights: 1. Excellent and agile customer service 2. A light, collaborative environment passionate about results and pets 3. Focus on animal welfare and professional growth At Petz, we believe diversity is the foundation for a more creative, human, and innovative environment. We value differences because we know they foster richer connections, bolder ideas, and more transformative outcomes. We are Brazil's largest pet ecosystem—and this is only possible thanks to the unity of diverse people and companies, all driven by a shared purpose: animal well-being. If you seek a light, collaborative workplace with a straightforward spirit and passion for results (and pets), you’ll feel right at home with us. Here, authenticity is welcome and growth is achievable. We want you to be yourself—so together, we can be Petz. **Responsibilities and Duties:** * Deliver excellent and agile customer service, aiming to ensure full customer delight and create value in their interactions with pet lovers. * Serve store customers through excellent and delightful service. * Execute cash register opening and closing procedures using personal and non-transferable access. * Submit daily cash register and float reconciliation to the responsible manager by verifying amounts at the end of the shift. * Stock the point-of-sale (POS) with necessary materials for daily operations using the cash register checklist. * Stock products for sale at checkout according to trade marketing specifications. * Maintain cleanliness and organization of store checkouts by sanitizing work equipment. * Assist customers with product packaging by providing shopping bags. **Requirements and Qualifications:** * Completed high school education; * Must be available to work on a 6x1 rotating schedule (Saturdays, Sundays, and holidays); * Passionate about pets. **Benefits:** **Medical Assistance** Available after the probationary period, to safeguard your health with security and quality. **Dental Assistance** Available within 30 days of hiring, ensuring your well-being from day one. **Profit Sharing Program (PLR)** Bonus tied to individual and company performance. **Petz Discount Club** Exclusive discounts and cashbacks with over 700 partners across Brazil. Save on what truly matters! **Pharmacy Benefit (Vidalink)** Purchase medications with direct payroll discounts—no extra financial burden. **Birthday Day Off** You deserve to celebrate! Enjoy one day off during your birthday month (available after 6 months of employment). **Clubz Petz Diamante** * 30% discount on bathing & grooming services * 5% **CashPetz** on purchases at physical stores and online * Free shipping and waived service fees on online orders (economy/standard delivery) * 30% **CashPetz** on consultations, vaccinations, and exams at Seres network clinics * Access to exclusive content **Internal Training for Pet Groomers** Want to work in pet aesthetics? We train you to professionally serve in our Aesthetics Centers. **GymPass or TotalPass** Access to gyms, studios, and wellness activities after 30 days of employment. **Indica Petz** Refer friends to join us and earn exclusive rewards. Shine by referring! **PETernidade Leave** Because pets are family too. Special time to care for your new household member. **Movimenta Petz** Our internal mobility program. Grow with us—we have numerous success stories! **SESC Partnership** Discounts, cultural and sports activities, and access to leisure programs nationwide. **Life Insurance** To ensure security and peace of mind for you and your family. **UniPetz** Our online development platform—learn and grow at your own pace. **Meal Voucher or Food Voucher** Benefit granted according to the current policy of your region. **Transportation Voucher** We ensure your commute with comfort and responsibility. Minimum Education Level: High School (Secondary Education)
