Description
Job Summary:
An experienced professional in commercial management to lead the sales team, develop marketing and sales strategies, monitor the market, and ensure customer satisfaction.
Key Highlights:
1. Strategic commercial management and team leadership.
2. Development of marketing and sales policies and plans.
3. Market monitoring and customer satisfaction.
**Responsibilities:**
* **Annual Sales Plan and Monthly Targets:**
* Achieve the established Annual Sales Plan by developing monthly breakdowns with strategies and a Marketing and Sales Plan to meet defined targets.
* **Budgeting and Monitoring:**
* Participate in the development of the commercial area budget, monitoring performance and implementing actions to ensure effective execution.
* **Commercial Policy:**
* Collaborate with senior management to formulate commercial policy, ensuring adherence to sales performance indicators—including pricing, discounts, and payment terms.
* **Goal Setting:**
* Set individual goals for the sales team, monitor performance, and implement corrective actions when necessary.
* **Sales Planning:**
* Conduct sales planning, providing forecasts using designated tools and timelines set by the manufacturer, while managing market demand, inventory levels, and seasonality.
* **Market and Competitive Monitoring:**
* Monitor market trends, vehicle registration-based sales data, and competitors’ practices, responding with campaigns, promotions, and marketing initiatives.
* **Commercial Team Management:**
* Size the sales team appropriately, provide required infrastructure and resources, and recommend operational improvements and changes.
* **Service Quality:**
* Ensure customer satisfaction by achieving and/or maintaining target scores in customer satisfaction surveys.
* **Alignment with Corporate Culture:**
* Maintain alignment with company culture by promoting best practices and holding regular team meetings.
* **Operational Management and Reporting:**
* Ensure daily submission of sales data, manage operations using systems and KPIs, and maintain process discipline.
* **Sales Logistics and Inventory:**
* Be responsible for sales logistics, inventory levels, and vehicle availability for test drives.
* **Team Meetings:**
* Conduct meetings with the sales team as needed.
**Requirements:**
* Proven experience in commercial management, preferably in the automotive sector.
* Knowledge of marketing and sales strategies.
* Leadership and team management skills.
* Familiarity with performance indicators and management systems.
* Driver's License Category B.
* Willingness to travel.
**Benefits:**
* Competitive salary.
* Medical insurance.
* Dental insurance.
* Meal/food allowance.
* Commission.
* Life insurance.
* Totalpass.
* Viva Psychology.
* Tangará Club.
* Travel platform.
Employment Type: Full-time, CLT (Consolidation of Labor Laws)
Benefits:
* Medical insurance
* Dental insurance
* Commercial agreements and discounts
* Life insurance
* Food allowance
* Meal allowance
* Transportation allowance
Experience:
* Sales (Preferred)
* Customer service (Preferred)
License/Certification:
* National Driver’s License Category B (Mandatory)
Work Location: On-site