Job Summary: We are seeking a Human Resources Analyst - HR Administration to manage benefits, handle enrollments/cancellations, and guide employees on rules and usage of benefit plans. Key Highlights: 1. Administer statutory and corporate benefits 2. Support onboarding and offboarding processes 3. Maintain up-to-date employee records and benefit documentation **Join Callinker!** We are looking for a HUMAN RESOURCES ANALYST \- HR ADMINISTRATION to join our team. **RESPONSIBILITIES:**​ * Administer statutory and corporate benefits (e.g., transportation allowance, medical, dental, pharmacy, childcare assistance, among others).​ * Handle enrollment, cancellation, registration updates, and control of benefit adhesions and cancellations.​ * Monitor benefit usage, balances, top-ups, and costs, ensuring compliance with internal policies and legislation.​ * Import, verify, and post benefit expenses to payroll, including deductions and adjustments.​ * Assist and advise employees regarding benefit rules, eligibility, usage, and deductions.​ * Support onboarding and offboarding processes related to benefit administration.​ * Analyze benefit reports, identify inconsistencies, and propose process improvements.​ * Maintain up-to-date employee records and benefit documentation, ensuring information confidentiality. **REQUIREMENTS:** * Experience in HR administration activities.​ * Proficiency in Microsoft Office suite.​ * Strong verbal and written communication skills; ​ * Familiarity with administrative routines and tools such as Excel, Teams, and corporate email; ​ * Organizational skills, agility, and strong interpersonal skills; ​ * Desired experience in HR administration and HR, Microsoft Office suite, Payroll Management Systems, employee and vendor support, * Among other HR administration activities. **ADDITIONAL INFORMATION:** WE ARE A RESULTS\- AND SOLUTION\-ORIENTED COMPANY * All our employees are trained to be reference points in relationship management and technology. We are committed to delivering results for each client and never stop until achieving the best possible outcome. * We are part of the large and established Arcom Group, recognized for delivering intelligent results; we have received numerous awards and are acknowledged as one of the most important Contact Center players. **BENEFITS:** * Medical plan * Dental plan * Pharmacy plan * Childcare allowance * Family Salary * Discount Club \- Commercial benefit agreements * Meal allowance or food voucher * Transportation allowance * Infrastructure * Location **ABOUT US** We specialize in building strong relationships between brands and customers. With over 18 years in the market and a wide range of solutions that transform businesses, we excel at delivering positive experiences for everyone interacting with our clients. By connecting people and technology, we contribute to the growth of major brands. Employment type: Full\-time, Permanent CLT Selection question(s): * What is your expected salary? Work location: On\-site