Assistant Manager

Description

Job Summary: A professional to ensure the smooth operation of the unit, supporting management in executing operational, administrative, and customer service routines, thereby guaranteeing service quality and customer satisfaction. Key Highlights: 1. Support to management in operational and administrative routines 2. Customer service and sales management 3. Team engagement and conflict resolution **Brazilian cinema company is hiring!** **Job Objective:** Ensure the full operation of the unit by supporting management in executing operational, administrative, and customer service routines, guaranteeing service quality, customer satisfaction, process organization, and team engagement, thereby contributing to achieving business results. **Responsibilities:** * Provide support to management in the unit’s operational and administrative routines; * Serve customers and suppliers, ensuring service quality and positive customer experience; * Sell products and services, supporting goal achievement; * Mediate and resolve conflicts with customers and team members; * Control, verify, and manage inventory, placing purchase orders as needed; * Supervise, guide, and engage the operational team; * Ensure cleanliness, organization, and maintenance of cinema premises; * Assist in drafting work schedules and timekeeping control; * Perform administrative and financial routines for the unit; * Conduct cash reconciliation and closing at the end of each shift; * Fully support the manager to ensure seamless unit operations. **Requirements:** * Completed or ongoing undergraduate degree; * Prior experience in this role or in leadership positions; * Experience managing teams and operational routines; * Knowledge of inventory control and administrative/financial routines; * Experience in retail, entertainment, or food service is a plus; * Strong communication skills, proactivity, and conflict resolution ability; * Organized, responsible, and results-oriented; * Proficiency in Microsoft Office Suite. **Compensation and Benefits:** * Salary: R$2222.79 * Cash float: R$ 222.00 * Meal allowance: R$ 25.00 per working day (average of R$675.00\) * Dental plan * Transportation allowance * Birthday leave \*Subject to internal policy * Performance-based bonus * Gympass * Complimentary cinema tickets * Schedule: Availability to cover cinema opening and closing hours, including possible morning shifts. * Work schedule: 6 days on / 1 day off \- with one fixed weekly day off and Sundays in accordance with current legislation. **Note:** Applying for this position does not guarantee participation in the selection process, which is subject to profile analysis and alignment with established requirements. Compensation: R$2\.222,00 \- R$2\.500,00 per month Experience: * Administrative, HR, and sales routines (Mandatory) Work Location: On-site