IT Assistant

Description

Job Summary: Ricoh Brasil is seeking a proactive and organized IT Assistant to work at its client Bunge, ensuring the efficiency of print operations and user satisfaction. Key Highlights: 1. Dedicated involvement with technical support and print operations. 2. An opportunity for those who enjoy technology and customer service. 3. Professional development in technological solutions and document management. ***IT Assistant \| Technical Support and Print Operations*** ***About the opportunity:*** Ricoh Brasil is looking for an **IT Assistant** to work directly with our client Bunge, contributing to operational efficiency and ensuring the availability and quality of print equipment used by end users. If you are **organized, proactive, and enjoy working with technology and customer service**, this opportunity may be right for you! ***Position Mission:*** Ensure **efficient operation and availability of print equipment**, delivering prompt and excellent service to users, thereby enhancing productivity and customer satisfaction. ***Key Responsibilities:*** * Restock printers with **paper and toner** * Provide **Level 1 user support** * **Open and track technical service tickets** * Internally communicate equipment movement updates * Perform **external cleaning and organization of equipment** * Operate **copying, printing, binding, and finishing services** * Monitor and request **supplies and materials** * Generate **availability and consumption reports** * Support administrative routines of the operation * Maintain **close relationships with users**, ensuring excellence in service delivery ***✅ Requirements:*** * **Completed high school education** * Basic knowledge of **IT and user support** * Aptitude for **customer service and problem resolution** * **Preferred Qualifications:** * Experience in **printer support or maintenance** * **Analytical mindset with strong problem-solving orientation** * Interest in **technology and technical support** ***Work Location:*** *Rod. Jorge Lacerda, 4657 \- KM 20 \- Poço Grande, Gaspar \- SC, 89115\-285* Ricoh Brasil \| Dedicated engagement at client Bunge * ***Working Hours:*** Monday to Friday \| 8:00 AM to 5:00 PM **Why work at Ricoh?** Ricoh Brasil is a global leader in **technological solutions and document management**, serving major enterprises and offering an environment conducive to learning and professional development. Minimum Educational Requirement: Technical Course