Automation Assistant - Technology Area

Description

Job Summary: The Automation Assistant (IT) will join the team to work on developing workflows, integrations, and technical support, helping optimize processes and meet IT requirements. Key Highlights: 1. Working on the development of workflows, integrations, and IT technical support 2. Supporting maintenance and optimization of automations and integrations 3. Opportunity to advance your career through training and professional development **Job Description** **Position:** Automation Assistant (IT) **Employment Type: CLT** **Location:** Kobrasol, São José/SC **Work Mode: On-site** We are seeking an **Automation Assistant** to join our IT team, working on workflow development, integrations, and technical support. At **Novo Horizonte Promotora**, we specialize in payroll-deductible loans, focusing on humanized service, agility, and solutions that create real impact in our customers' lives. We dedicate ourselves to every stage of the process, combining efficiency and innovation to consistently deliver outstanding results. **Position Objective:** Support the IT team in developing, maintaining, and optimizing automation workflows and integrations, as well as providing day-to-day technical support for operations. **Main Responsibilities:** * Create, adjust, and maintain automation workflows (n8n) * Configure and optimize CRM processes * Develop integrations with APIs * Monitor and troubleshoot automation failures * Provide technical support for equipment * Support the team with IT-related requests * Document processes and workflows **Requirements:** * Experience with automation tools (n8n or similar) * API integration experience (REST, webhooks, JSON) * Basic programming/logic knowledge (JavaScript or Python) * Fundamental hardware and technical support knowledge **Preferred Qualifications:** * Experience with automation tools beyond n8n (e.g., Zapier, Make) * Experience with WhatsApp APIs (Z\-API, 360dialog or similar) * Basic database knowledge (SQL) * Experience with sales or customer service CRMs * Familiarity with code versioning (Git) * Basic Linux environment knowledge * Prior experience in internal technical support (help desk) **Working Hours:** Monday to Friday, from 9 AM to 6 PM. **Our Benefits Include:** * Partnership with Unisul University to support your academic education * Training and professional development programs to accelerate your career growth **Want to learn more about us? Check out our profile ;)** https://www.instagram.com/novohorizontepromotora?utm\_source\=ig\_web\_button\_share\_sheet\&igsh\=ZDNlZDc0MzIxNw\=\= **Apply now and make a difference with Novo Horizonte Promotora!** Job Type: Full-time CLT Salary: R$2\.000,00 \- R$3\.000,00 per month Work Location: On-site