Administrative Assistant II

Description

Job Summary: We are seeking an Administrative Assistant II to provide high-level customer service, administrative control, and post-sales support for corporate insurance, with a focus on property and transportation insurance. Key Highlights: 1. High-level corporate insurance customer service 2. Comprehensive support for policy issuance, billing, and claims handling 3. Administrative and commercial support using systems Hello! With outstanding expertise in corporate insurance—particularly in property and transportation lines—we seek a professional to deliver high-level customer service, perform administrative control tasks, and carry out post-sales activities related to insurance policies. **Position** Administrative Assistant II **Work Type** Hybrid – weekly in-person meeting – Florianópolis **Requirements and Qualifications** * Completed or currently pursuing a bachelor’s degree; * Experience in the insurance industry or insurance brokerage firms; * Organizational skills, attention to detail, and proactivity; * Effective communication and problem-solving abilities; * Proficiency with information systems: CRM, DRIVE, and Microsoft 365 (Office). **Key Responsibilities** *Policy Issuance Control:* * Managing pending items with insurers and coordinating with clients to issue policies; * Entering and tracking insurance proposals in CRM; *Billing:* * Managing and preparing billing for transportation and other billable insurance lines; * Rescheduling and sending overdue installments to clients. *Claims Assistance and Support:* * Providing general support and guidance to clients regarding policy assistance services; * Initiating claims processes across all lines with insurers; * Monitoring the claims process with clients and involved third parties. *Administrative Support:* * Reconciliations and preparation of production, renewal, and commission reports; * Preparing documents for accounting. *Commercial Support:* * Conducting quotations when required; * Participating in online meetings with clients; * Supporting social media usage. Employment Type: Full-time CLT Salary: R$2.500,00 – R$3.500,00 per month Benefits: * Dental insurance * Fuel allowance * Childcare allowance * Education allowance * Internet allowance * Company-provided mobile phone * Profit-sharing program * Life insurance * Remote work * Meal voucher * Food allowance * Transportation allowance Work Location: On-site