Administrative Assistant / Receptionist

Description

Job Summary: We are seeking a proactive and communicative receptionist to work at a medical clinic’s front desk, serving as the first point of contact and ensuring humane, patient-centered service. Key Highlights: 1. First point of contact and patient reception 2. Appointment scheduling and multichannel customer service 3. Administrative support and environment organization We seek an organized, communicative, and proactive individual to work at the clinic’s reception desk, acting as the first point of contact with our patients. This role is fundamental in ensuring humane, agile, and efficient service, reflecting Oxi Saúde’s values in caring for every person who seeks our services. Employment Type: CLT Main Responsibilities: Reception and patient reception: Greet patients and companions courteously, ensuring a positive experience from the moment they arrive at the clinic. Appointment management: Schedule, reschedule, and cancel appointments in the system. Telephone and other channel support: Answer phone calls, WhatsApp messages, and e\-mails, providing clear and attentive information regarding services, hours, and basic guidance, as well as appointment confirmations. Administrative routines: Perform administrative support tasks such as updating registrations, organizing documents, managing appointment schedules, issuing receipts/invoices, verifying payments, and assisting with daily clinic logistics. Reception area organization: Maintain a clean, organized, and functional environment, ensuring a welcoming and professional space for patients. Working Hours: 44 hours per week. Work Schedule: Monday to Friday, 9 a.m. to 6 p.m., and alternate Saturdays, 9 a.m. to 12 p.m. Job Type: Permanent CLT Compensation: R$2\.271,00 per month Benefits: * Medical assistance * Meal voucher Experience Requirements: * Medical clinic experience (Mandatory) Work Location: On-site