Description
Job Summary:
Professional responsible for customer service, medication dispensing, inventory and sales management in an environment that values professional development and social impact.
Key Highlights:
1. Customer service and medication dispensing
2. Inventory and sales management
3. A work environment that values professional development
We are people who care for people. Each one with unique characteristics, stories, and qualities—but all united by the same purpose: to live life fully. We take pride in our history, which is why we do our very best today while never losing sight of tomorrow.
If you value humanity, integrity, customer focus, results-driven excellence, sustainability, and innovation in every solution you deliver, join our team of giants.
What is the work environment like?
We offer an environment where everyone is a protagonist and agent of transformation. We foster an excellent organizational climate with highly engaged individuals committed to delivering outstanding results—as well as great growth opportunities for you.
Come check it out!
**Responsibilities and Duties**
* Customer Service: Greet customers courteously and proactively, assist in clarifying doubts, and provide product information—including dosage, usage instructions, and possible side effects.
* Medication Dispensing: Accurately dispense prescribed medications in strict compliance with pharmacy regulations and procedures. Ensure patients receive appropriate instructions regarding medication use.
* Sales and Sales Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments via cash, credit card, or other payment methods accepted by the pharmacy.
* Inventory Management: Regularly inspect medication and product stock levels; replenish items as needed; ensure products remain within their expiration dates. Maintain accurate inventory records.
* Product Knowledge: Stay updated on available pharmacy products—including their features, benefits, and potential drug interactions.
* Telephone Support: Answer incoming calls professionally and respond to customer inquiries.
* Organization: Maintain a tidy customer service area and well-organized shelves. Ensure hazardous products are stored properly and in accordance with safety regulations.
**Requirements and Qualifications**
* Completed high school education;
* Basic computer skills;
* Prior experience as a cashier or in customer service is desirable;
* Availability to work on a rotating 6x1 schedule.
WHAT COULD BE A DIFFERENTIATOR:
* Experience in medication dispensing.
**Additional Information**
BENEFITS:
* Meal allowance (per collective bargaining agreement);
* Transportation allowance;
* Health insurance plan—eligibility based on location and position;
* Dental insurance plan—optional enrollment;
* Life insurance and funeral assistance;
* Online therapy platform;
* Maternity program;
* Educational partnerships offering exclusive discounts for employees and dependents;
* Pague Menos Corporate University with courses and training—Up Farma;
* Gold discount at Pague Menos Pharmacies;
* Pharmacy partnership (Epharma), offering payroll-deducted discounts;
We do not discriminate based on color, religion, sexual orientation, gender identity, nationality, disability, or age.
In the history of **Pague Menos**, health and wellbeing are both origin and purpose. Promoting access to healthcare means expanding freedom, care, and quality of life for millions of Brazilians. We are a Brazilian company built by people who do good—and who are committed to delivering healthcare with love to all Brazilians. Present in every Brazilian state, we now operate nearly **1\.700 stores and employ over 28,000 professionals**, forming a diverse community that grows together and creates real-life impact.
Our story began in 1981, with the opening of our first store in Fortaleza (CE). Since then, we have grown steadily—grounded in respect for people, customer focus, sustainability, integrity, results-driven excellence, and innovation in health solutions. Today, we are **Brazil’s second-largest pharmacy chain**, the result of a strategy combining operational efficiency, proximity to customers, and strengthening of our pharmaceutical consulting services.
Our business model integrates products, services, and continuous care. We operate in specialty retail under the *drugstore* concept and have evolved into an integrated health *hub*.
Working here means being part of an environment that values diversity, encourages authenticity, and believes in the power of collaboration. It’s a place to grow, contribute, and make an impact every single day. Let’s go together?