Customer Service Assistant Trainee - Scheduling

Description

Job Summary: We are seeking a Customer Service Assistant Trainee to handle scheduling tasks, with a focus on strong communication skills, organization, and proactivity within an integrated healthcare clinic. Key Highlights: 1. Join a leading integrated healthcare clinic. 2. Work in a collaborative and welcoming environment. 3. An opportunity for those who enjoy working with people. Position: Customer Service Assistant Trainee – Scheduling Location: Fogaça Clinic Address: Rua Osvaldo Cruz, 414 – Balneário Estreito Are you communicative, organized, and passionate about working with people? This position is for you! Join a leading integrated healthcare clinic in the region, with a collaborative team and a welcoming environment where patient care and professional well-being go hand in hand. Working Hours Monday to Thursday: 7:30 AM to 5:30 PM; Friday: 7:30 AM to 4:30 PM Compensation and Benefits Fixed salary: R$ 1978.00 Transportation allowance Meal allowance (VA): R$ 250.00 Sales performance bonus Health insurance (to be paid by employee via payroll deduction) Fogaça Card Benefits Club (discounts on products, services, leisure, education, and more – for you and up to 4 additional people!) Main Responsibilities Phone and online messaging platform customer service Appointment confirmations Rescheduling of appointments Medical schedule organization Clarification of inquiries What We Expect From You: Strong communication skills and empathy; Organization and attention to detail; Proactivity and eagerness to learn; Prior experience in medical clinic customer service is a plus. We seek someone who fully embraces our mission and contributes to a collaborative environment where patient well-being begins at the first contact. Employment Type: Full-time, Permanent CLT Compensation: Starting from R$1.798,00 per month Benefits: * Health insurance * Dental insurance * Commercial partnerships and discounts * Meal allowance * Transportation allowance Work Location: On-site