Administrative Assistant | CSC Backoffice

Description

Job Summary: Join the Portobello Shop team to perform administrative routines in an agile and dynamic environment, transforming spaces and emotionally engaging people. Key Highlights: 1. Join a global benchmark brand in innovation and design 2. Design your career in an agile and dynamic environment 3. Purpose of transforming spaces and emotionally engaging people Join the **Portobello Shop** team, a global benchmark brand in innovation and design of comprehensive surfacing solutions. We are Brazil's largest specialized retail network, driven since 1998 by our purpose of transforming spaces and emotionally engaging people. Here, you shape the next step of your career within an **agile and dynamic environment**. Therefore, if you are also passionate about retail, design, and technology; motivated by outstanding delivery; and guided by customer satisfaction, this is where you belong. Join us in shaping the future of design at Portobello Shop! **Responsibilities and Duties** * Process orders; * Verify and submit invoices for posting; * Handle incoming requests; * Perform order modifications and cancellations; * Register new customers; * Apply discounts to orders; * Check and monitor orders; * Process returns; * Issue fiscal invoice copies; * Contact other necessary departments to ensure smooth process execution **Requirements and Qualifications** * Completed or ongoing Bachelor’s degree in Business Administration, Accounting, or related fields; * Professional experience in administrative routines; * Intermediate proficiency in Excel and Google Sheets; * Problem-solving skills to transform complex questions into small, structured questions for analysis; * Strong communication skills to clearly and constructively convey conclusions and recommendations; * People management skills to build strong relationships, understand diverse perspectives, and lead through influence; * Proactivity to independently initiate processes and ask the right questions to prompt rethinking of commercial processes; * Ability to learn quickly and influence the business with enthusiasm and energy. **Additional Information** **What we offer to Portobello Lovers:** * Life insurance; * Medical and dental assistance; * Meal allowance; * Gympass; * Profit and Results Sharing Program; * Pharmacy reimbursement; * Discount network \- partnerships with various institutions; * Discount on Portobello products; * Vacation bonus; * Assistance for dependents with disabilities (PCD); * Portobello Shop Academy \- Online platform for content and training; * Birthday day off; We look forward to your application to become **\#portobellolover** *All our job openings are also open to persons with disabilities.* We are **Portobello Shop**, the retail brand of Portobello Group. With over 160 stores, we lead in innovation and design of comprehensive surfacing solutions in Brazil. And we’re not stopping there: together, we are a global benchmark in the industry. At **Portobello Shop**, we believe design has the power to transform the world. Our journey unfolds across new scenarios, new characters, and constant challenges — yet our purpose remains unchanged: **Live Design, Transform Spaces, and Emotionally Engage People.** We are Brazil's largest specialized retail network for surfacing materials and part of a complete ecosystem uniting innovation, excellence in logistics, and passion for what we do. If you seek a place where agility meets strategy and empathy guides relationships, this is your place. **Why join our Ecosystem?** Working at Portobello Shop means experiencing diverse facets of a solid, continuously expanding business. Our opportunities span the entire ecosystem: * **Our Stores:** Where design comes alive. If you love direct customer interaction and want to fulfill dreams through expert consulting, our retail positions are for you. * **Operations (Logistics and Officina Portobello):** The engine behind our delivery. Here, we manage everything from precise logistics at our distribution centers (CDs) to the artisanal and technological finishing at Officina, transforming porcelain tiles into art. * **Backoffice (Head Office):** The intelligence behind the business. This is where the departments and teams that sustain and drive our business operate strategically and integrally to support growth, innovation, and excellence across our ecosystem. ***Our Culture and Values (What Drives Us):*** We seek professionals who identify with our core pillars: * **Play Fair and Play Together:** Ethics and collaboration form the foundation of everything we do. * **Adaptability and Sense of Urgency:** We respond swiftly to change, focusing on what truly matters. * **Empathy:** We listen, understand, and value people to build the best solutions. * **Focus on Results and Strategic Vision:** We plan for the future without losing sight of excellence in current execution. **Your journey starts here!** If you thrive on challenges, are passionate about innovation, and wish to build a career in a dynamic and inspiring environment, explore our open positions below and join our story.