Job Summary: A professional to manage parking operations, coordinate teams, monitor billing, serve customers, and perform administrative and maintenance tasks. Key Highlights: 1. Team management for maneuvering, yard, and cashier operations 2. Billing monitoring and customer acquisition 3. Customer service and claims management Have you ever imagined working at Brazil's largest parking network? At Estapar, we have over 40 years of pioneering experience in the parking and urban mobility business across the country — a connection point between places, businesses, and people. **Ready for the challenge? Here, you can chart your path to the future!** Responsibilities and Duties * Submit maintenance service requests; * Monitor billing (Hourly / Monthly / New customer acquisition / Corporate agreements); * Monitor regional activity — competition and generation hubs; * Customer service; * Customer support center (SAC) service; * Claims handling; * Prepare work schedules; * Verify cash register balances; * Inspect equipment and infrastructure; * Inspect yard areas; * Manage teams for maneuvering, yard, and cashier operations; * Complete billing spreadsheets; * Conduct traffic flow / occupancy / idle time analysis; * Perform operational checklists; * Manage office supplies / receipt rolls / cleaning materials; * Manage petty cash fund; * Prepare financial reports (daily cash closing); * Handle non-payment issues from monthly and corporate agreement customers; * Process attendance records; * Address client/contractor representative requests; * Train teams for maneuvering, yard, and cashier operations. Schedule – 6 days on / 1 day off – 2:30 PM to 10:50 PM; day off on Mondays and one Sunday per month Employment Type: Permanent CLT Compensation: R$2.741,72 per month Benefits: * Dental insurance * Life insurance * Meal allowance * Transportation allowance Selection Question(s): * Do you have experience in People Management? Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
