Description
Job Summary:
Opportunity for an Apprentice Youth seeking to start a career in a cooperative financial institution, supporting public service and administrative assistance.
Key Highlights:
1. Support in public service routines and administrative support
2. Learning about cooperative financial products and services
3. Participation in training programs and courses to enhance skills
**Youth aged 14 to 24 years currently enrolled in high school or higher education.**
**Are you communicative, eager to learn, and interested in starting your career at a cooperative financial institution?**
This is your opportunity!
**Apprentice Youth Position – Customer Service**
**Location:** Sicredi Branch – Governor Celso Ramos/SC
**Contract Type:** Apprentice Youth
**Responsibilities and Duties** **What You Will Do:**
* Support public service routines;
* Assist with organizational, administrative, and business support at the branch;
* Learn about cooperative financial products and services.
**Training and Development:**
* Participate in technical and behavioral skill enhancement training programs and courses offered by the institution;
* Attend CIEE courses.
**Requirements and Qualifications** **Requirements**
Age between 14 and 24 years (per Apprenticeship Law);
High school education in progress or completed;
Good communication skills and willingness to learn.
**Tools and Technologies**
**Microsoft Office Suite:** Proficiency in Word, Excel, and PowerPoint is frequently required;
Communication Tools: Familiarity with e\-mail (Outlook, Gmail) and messaging applications (Teams, Slack).
**Technical Skills**
**Organization and Time Management:** Ability to manage tasks and deadlines;
**Member Service:** Skill in interacting with the public and resolving issues.
**Personal Skills**
**Effective Communication:** Ability to express oneself clearly and listen attentively;
**Teamwork:** Collaborate effectively with colleagues and contribute to a positive work environment;
**Initiative and Proactivity:** Independently seek solutions and improvements;
**Adaptability to Change:** Be flexible and open to new ideas and situations.
**Additional Information**
* Training allowance;
* Transportation voucher;
* Availability for one shift (morning or afternoon);
* Four days per week at the branch and one day per week for CIEE coursework (mandatory).
**Nice to meet you—we are Sicredi.**
Our journey began over 120 years ago as Brazil’s first cooperative financial institution. Today, we continue growing and transforming daily alongside **more than 50,000 employees**. They are the reason we have once again been named the **Best Place to Work**, ranking first according to Great Place To Work Brazil (GPTW).
Together with **over 9 million members**, across all Brazilian states, we believe in the power of cooperation to **build a more prosperous society and generate positive impact in people’s lives.** A purpose that unites and inspires us, promoting local and sustainable development, education, and financial inclusion.
We continue seeking talents who wish to help build a better world—and we want you on board. **\#JoinSicredi!**