Baía Sul Hospital is the most complete, integrated, and synergistic healthcare service in Florianópolis. It represents excellence and a high standard of care for users. It emerged as an opportunity to consolidate healthcare service delivery concepts, ensuring comfort, agility, humanization, and safety. In addition to Baía Sul Hospital, the Florianópolis Hub includes Imperial Hospital de Caridade—considered the first hospital in Santa Catarina—the Imagem Clinic, which provides comfort and security in detailed and reliable examinations; and also Santa Helena Clinic and Maternity Hospital, recognized as a reference in high-quality medical services, with particular emphasis on its Maternity Department featuring 24-hour emergency care. The regional unit is part of Hospital Care Group, which, in 2017, brought together people sharing a vision to transform Brazil’s supplementary healthcare system—thus launching the company’s journey. We are a healthcare services holding company proposing an innovative model of integrated management, aiming to balance interests among patients, physicians, payers, partners, and shareholders. To achieve this, we operate a comprehensive healthcare system comprising high-complexity hospitals, diagnostic laboratories, health insurance plans, and medical centers. As part of our operational strategy, we are present in cities functioning as regional healthcare management hubs across three states: São Paulo, Paraná, and Florianópolis. This network of operations aims to make us the leading private healthcare provider network in Brazil. **Responsibilities and duties** * Perform pre-admission patient and family reception, proactively identifying and verifying documentation and procedures preceding admission, directing individuals to appropriate services based on workflow, volume, and waiting time—ensuring efficiency throughout the care process; * Continuously monitor waiting times, service volume, and bottlenecks, promptly welcoming patients and their families, offering immediate assistance, listening to concerns, and clarifying questions—thereby delivering differentiated, humanized, and attentive care within the institution; * Admit patients into the institution, adhering strictly to safe patient identification protocols, receiving and verifying documentation and health plan authorizations, and registering patients in the Tasy system according to established protocols and routines—ensuring accurate patient registration. * Collect fees for private consultations scheduled outside regular business hours, ensuring proper patient account closure. **Requirements and qualifications** **Additional information** * Meal Allowance — Pluxee (Sodexo) Multibenefits Card; * Transportation Allowance. At Hospital Care, we believe that *uniting is the best way to care*, so join us in this journey. Explore our opportunities and find the ideal position for you! Here, you’ll encounter challenges, collaboration, and learning across diverse professional areas.
João Silva
Indeed · HR
João Silva
Indeed · HR
