VIRTUAL GATEWAY TECHNICAL ASSISTANT

Description

Job Summary: Virtual Gateway Technical Support responsible for customer service, resident registration, and inventory control, ensuring efficient system management. Key Highlights: 1. Customer service and essential support. 2. Registration management and access control. 3. Opportunity for proactive and organized professionals. JOIN OUR TEAM! We are seeking a professional to join our team as VIRTUAL GATEWAY TECHNICAL SUPPORT RESPONSIBILITIES Provide customer service, deliver necessary support, and open service orders when required; Register residents in the system for new condominiums; Register TAGs and access controls in the system; Generate access reports upon condominium request; Manage and request inventory. Place orders for equipment and materials required by the department via the portal; Monitor and close protocols within the system; Perform other activities according to Work Instructions (WI). **DESIRED COMPETENCIES:** Prior experience in customer service or administration is a plus; Excellent verbal and written communication skills; Ability to work independently and collaboratively; Proactivity and organization to handle multiple tasks; **REQUIRED QUALIFICATIONS:** Completed High School education; Proficiency in internet, Microsoft Word, Excel, and communication tools; Valid Brazilian driver's license, Category B. **WORK SCHEDULE:** MONDAY TO FRIDAY, 10:00 AM TO 8:00 PM; ALTERNATING SATURDAYS, 8:00 AM TO 12:00 PM **LOCATION:** NOSSA SENHORA DO ROSÁRIO / SÃO JOSÉ **COMPENSATION:** R$ 3\.182,62 **BENEFITS:** Meal allowance of R$ 47.50 per day with 20% discount Transportation voucher (6% deduction); 7% attendance bonus (no absences) After the 90-day probation period, you may access agreements with educational institutions, health insurance, and dental plans. If you are interested in this position, please submit your resume. We look forward to meeting you! **P.S.:** All positions are inclusive