Job Summary: We are seeking a customer support professional to assist clients by resolving inquiries, providing guidance, and collaborating with internal teams and external technical staff. Key Highlights: 1. Opportunity for those who enjoy serving and helping people 2. No prior experience required for this role 3. Work involves phone, chat, and WhatsApp If you enjoy serving others, helping people, and possess expertise or aptitude in support, this position is for you! We are looking for a professional to handle initial client contact. Via phone, chat, and WhatsApp, you will resolve inquiries, provide guidance, perform tests and configurations, and also assist internal staff and external technicians. **No prior experience required for this role.** **Working Hours During Training:** Monday to Friday: 08:00–12:00 and 13:30–17:30; Saturday: 08:00–12:00\. **Working Hours After Training:** Monday to Friday: 11:50–15:50 and 17:00–21:00; weekends according to rotating schedule. Technical Skills * Customer service process \- Basic * Microsoft Office Suite (Word, PowerPoint, Excel) \- Basic
João Silva
Indeed · HR
João Silva
Indeed · HR
