LEVEL 1 SUPPORT

Description

Job Summary: A professional for Level 1 support and web system support, focusing on communication, organization, and rapid learning. Key Highlights: 1. Level 1 support and web system support 2. Communication with users and technical teams 3. Proactive profile with fast learning ability Responsibilities: \* Level 1 support and incident triage \* Support for web systems and platforms \* Communication with users and technical teams \* Follow-up until resolution Requirements: \* Strong communication and organizational skills \* Basic knowledge of computer science and web systems Preferred Qualifications: \* Basic understanding of UI/UX \* Front-end basics (HTML, CSS, JS) \* Proficiency in using AI tools in daily work Profile: \* Proactive, responsible, and quick learner Work Schedule: \* Monday to Friday: 9:00 AM to 6:00 PM \* Saturday: until 12:00 PM Employment Type: Full-time, CLT permanent contract Compensation: R$2\.271,00 per month