Receptionist/Customer Service Representative

Description

Job Summary: We are seeking an organized, communicative, and proactive Receptionist to serve as the first point of contact for customers, students, and partners, ensuring a welcoming experience. Key Highlights: 1. Greet and assist customers, students, and visitors cordially 2. Support the management of registrations, spreadsheets, and administrative records 3. Keep the reception area organized, clean, and functional SUBMIT RESUME WITH PHOTO. JOB: 44 HOURS PER WEEK. Monday to Friday, 2:00 PM to 10:00 PM; Saturdays, 9:00 AM to 5:00 PM About the Position: We are looking for an **organized, communicative, and proactive Receptionist**, who will be the first person to greet our customers, students, and partners. This is a vital role in ensuring a welcoming and professional experience from the very first interaction. Main Responsibilities: * Greet and assist customers, students, and visitors cordially and attentively; * Answer telephone calls, WhatsApp messages, and institutional emails; * Schedule, confirm, and track appointments; * Support the management of registrations, spreadsheets, and administrative records; * Keep the reception area organized, clean, and functional; * Provide support to the administrative and pedagogical teams when needed. Requirements: * Completed high school education (technical or undergraduate studies in administration, secretarial science, or related fields preferred); * Strong verbal and written communication skills; * Experience in customer service; * Organizational skills, punctuality, and sense of responsibility; * Basic computer proficiency (Word, Excel, and scheduling systems). Preferred Qualifications: * Prior experience in reception, customer service, or administrative roles; * Familiarity with healthcare, education, or aesthetics sectors. Employment Type: Full-time CLT (Consolidation of Labor Laws) Compensation: R$1.900,00 – R$2.593,02 per month Benefits: * Medical insurance * Dental insurance * Food allowance * Meal voucher * Transportation allowance Work Location: On-site