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Job Summary: We are seeking a professional to provide technical support, train users, install and configure software, and document incidents at an IT company. Key Highlights: 1. Work and learn from industry-leading professionals 2. Excellent work environment 3. Professional advancement based on performance **Company with over 36 years of market presence, developing IT solutions for small, medium, and large enterprises using the best and most up-to-date technologies.** **Main Responsibilities** * Provide technical support; * Train users; * Install and configure application software developed by the company; * Document incident reports and solutions provided. **Requirements** **Knowledge:** * General computer literacy; * Business rules; * Remote systems and access; * Strong communication skills and clear diction. **Benefits** * UNIMED Health Plan (available after 6 months of employment); * Meal and Food Allowance via single card; * Transportation Allowance; * Childcare Assistance; * Group Life Insurance; * Exclusive parking for employees; * Coffee, sugar, sweetener, and cookies provided in department break rooms; * Internal training courses; * Competitive salary commensurate with the role; * Professional advancement based on performance and behavior; * Work side-by-side and learn daily from industry-leading professionals; * Excellent work environment. **Location: Kobrasol, São José/SC.** **Working Hours: Monday to Friday, 08:00–12:00 and 13:20–18:05\.** **(100% in-person)** Employment Type: Full-time CLT Salary: R$3\.356,00 \- R$3\.878,00 per month Benefits: * Medical assistance * Life insurance * Food allowance * Meal allowance * Transportation allowance Experience: * Software customer support (preferred) Work Location: In-person