Job Summary: Technical support professional responsible for managing IT infrastructure, networks, and systems, with a focus on maintenance and information security. Key Highlights: 1. On-site and remote technical support for users (hardware, software, systems) 2. Installation, configuration, and preventive/corrective maintenance of equipment 3. Local network administration, user management, email management, and information security Provide on-site and remote technical support to users (hardware, software, systems, and networks) ✔ Install, configure, and update computers, printers, and other peripherals ✔ Perform preventive and corrective maintenance on IT equipment ✔ Support local network (LAN), internet, and access administration ✔ Create and manage users, e\-mails, and access permissions ✔ Log and track technical support tickets ✔ Assist in the implementation of new systems and tools ✔ Support IT equipment and asset inventory control ✔ Ensure enforcement of information security policies ✔ Support backup execution and system monitoring ✔ Assist in configuring Gralha Imóveis systems Payment: R$200,00 \- R$3\.000,00 per month Benefits: * Company mobile phone * Meal allowance * Transportation allowance Work Location: On-site