Description
Job Summary:
This role involves providing IT support, potentially assisting users with systems and customer service, and utilizing knowledge of Office Suite and basic SQL.
Key Highlights:
1. Opportunity to work in IT support in Florianópolis/SC
2. Online selection process with multiple evaluation stages
3. Comprehensive benefits, including health insurance and private pension
00819/2026 \- SERVICO SOCIAL DA INDUSTRIA \- 2060 \- SESI/SC \- GEFAN
Position: **Junior IT Support Technician**
Salary: **R$ 2\.986,54**
Workload: 200 hours/month
Working Hours: 8:00 AM to 12:00 PM and 1:00 PM to 5:00 PM
Education: Completed high school
* Technical course in progress in Information Technology or qualification courses in specific knowledge areas is desirable.
* Experience in user support for systems or customer service is desirable.
* Proficiency in Microsoft Office Suite; Basic SQL.
Work Location: **Florianópolis/SC**
Contract Type: Monthly contract
Contract Duration: Indefinite term
OBS: Selection process intended to meet the needs of the Pharmacy and Food Business Area.
Please note that candidates must clearly describe their experiences and job functions. Experiences unrelated to the job requirements will not be considered. Only information and experiences included in the resume registered on the Pandapé website will be considered. Attached resumes will not be accepted.
Number of Positions: Reserve list (0\)
Note: Disregard the statement above indicating one position, as this is a requirement of the electronic Recruitment and Selection system.
**BENEFITS OF WORKING WITH US:**
UNIMED Health Plan; SESI Dental Plan; FARMASESI Pharmacy Plan; Influenza Vaccination; Group Life Insurance; Automobile/Residence Insurance; Private Pension Plan \- FIESCPrev; SENAI Education Plan; Profit-Sharing Program (PPR); Childcare Assistance; Transportation Allowance; Meal or Food Allowance.
**This Selection Process will be conducted online and will include the following stages:**
* Resume submission;
* Cultural Fit and Competency Test (submission deadline: 24 hours after request);
* Resume Evaluation;
* Document Review (submission deadline: 24 hours after request);
* Practical Assessment (Case Study \+ Interview): Time allowed for completing the test: 55 minutes; interview duration: approximately 30 minutes, comprising 10 minutes for presenting the practical test and 20 minutes for panel questioning;
* Final Result.
Job responsibilities and additional selection process information are available in the attached files and the Disclosure Schedule.
Evaluation Criteria: Communication and Interaction, Planning and Organization, and Proactivity.
The candidate's final score (FS) will be calculated as a weighted average using the following formula:
FS (final score) \= ((CFT (cultural fit and competency test) \+(PA (practical assessment) X 2\))/3\)
**Responsible: Michele dos Santos Garcia**
Responsible's Email: michele.garcia@sesisc.org.br
Minimum Education: High School (Secondary Education)