Commercial Assistant

Description

**THE PROFILE WE ARE LOOKING FOR:** We are seeking a person to work as a Commercial Assistant at R.brands. This person will be responsible for supporting the B2B commercial and administrative routine, ensuring organization, agility, and support for the sales team and customers. On a daily basis, they will handle customer and product registration and maintenance, order entry, assistance with warranty and return processes, updating reports and KPIs, as well as supporting commercial platforms and serving internal and external customers. We seek someone organized, detail-oriented, with strong communication skills, who enjoys a dynamic routine and teamwork. If this resonates with you, apply\-now! ✨ **THE MISSION AND DAILY RESPONSIBILITIES FOR THIS ROLE:** The Commercial Assistant’s mission is to support the sales team in administrative and operational activities, ensuring sales processes are executed efficiently and in an organized manner. Key activities and responsibilities include:**:** * Register R.brands distributors, adhering to B2B commercial policy criteria * Maintain customer registrations and information within commercial platforms (SAP, Nectar, Auge) * Ensure, jointly with IT, the stability of commercial platforms (B2B Portal, letalk, and Nectar) * Execute and monitor warranty, return, and/or order discrepancy processes with B2B customers * Maintain pricing tables and product registrations * Provide telephone support to customers (internal and external) * Carry out ammunition sales activities (customer registration, documentation verification, and order entry) * Enter orders, extras, and/or corporate orders * Update daily performance indicator reports * Update and maintain the B2B commercial playbook * Perform other tasks related to the position Requirements: **WHAT WE EXPECT FROM YOU?** * Completed high school education * Experience in customer service * Knowledge of sales processes * Proficiency in Microsoft Office Suite * CRM knowledge Benefits: **WHAT WILL YOU FIND AT R.BRANDS?** * Meal allowance or food voucher (no deductions) * Transportation allowance or fuel subsidy (no deductions) * Breakfast and afternoon coffee served in fully equipped kitchens * Unimed health insurance (co-payment required) * Dental insurance * Quarterly bonus * Exclusive discounts on our brands’ products * Welcome Kit delivered at the beginning of onboarding * SESC and CDL partnership agreements offering numerous advantages for travel, cultural events, leisure and sports programs, healthcare services, courses, training, educational activities, and discounts with multiple partner companies * Continuous development and internal growth opportunities * Corporate University * Culture focused on innovation and entrepreneurship **WORK SCHEDULE:** On-site, Monday through Thursday from 8:00 AM to 6:00 PM, and Friday from 8:00 AM to 5:00 PM, with a one-hour break. **Position based in Pedra Branca, Palhoça/SC.** **WHO WE ARE AND OUR PURPOSE?** Created to house brands operating independently from one another, R.brands is a \_house of brands\_, i.e., a brand portfolio company designed to embrace multiple distinct brands — each with its own unique characteristics and DNA. Our new identity reflects a more dynamic, strategic essence, aligned with the company’s current evolution. As a \_house of brands\_, our focus is to develop and manage lifestyle brands rooted in activity — brands that connect, inspire, and emotionally engage. Our purpose? To inspire and empower people to become their best selves. Our name, R.brands, derives from the term \_r.evolution\_, which encapsulates both the revolution we are building and the evolution we are experiencing. Here, a major transformation is underway — and the dot in our name is not a full stop, but rather a new starting point. Currently, we operate three brands: INVICTUS and BR FORCE in the tactical segment, and GALAPAGOS in the outdoor segment. Each has specific goals and a distinct personality, yet all align with the group’s overarching purpose — enabling synergistic and broad-reaching operations. We foster a high-performance environment centered on learning, innovation, and take our core values seriously: **Integrity, Self-Accountability, Tenacity, Nonconformity, Courage, and Empathy**. These values summarize how things work here — and also define who we are. So, does R.brands resonate with you — and are you ready to embrace this r.evolution?