Collections Assistant

Description

Job Summary: We are seeking an organized, communicative, and proactive Collections Assistant to negotiate debts, monitor payments, and support the finance department. Key Highlights: 1. Collaborative work environment 2. Opportunity for professional growth 3. Support in the administrative routines of the finance department **Job Description:** We are looking for an organized, communicative, and proactive Collections Assistant to join our team. This professional will be responsible for contacting clients to negotiate outstanding debts, monitoring payments, and supporting the administrative routines of the finance department. **Main Responsibilities:** * Conduct active and reactive client contact for collection of outstanding amounts (phone, WhatsApp, and e\-mail) * Negotiate payment deadlines, terms, and issuance of bank slips (boletos) * Update client registration information in the system * Monitor agreed-upon arrangements and ensure payment compliance * Record customer service interactions and actions taken * Support the administrative routines of the finance department * Generate collection reports when required **Requirements:** * Completed high school education * Prior experience in collections, customer service, or finance is a plus * Strong verbal and written communication skills * Negotiation skills * Organizational skills and attention to detail * Basic computer knowledge (Microsoft Office suite and systems) **Desired Competencies:** * Proactivity * Empathy and courtesy in customer service * Ability to manage goals and deadlines * Resilience in conflict situations **We Offer:** * Competitive salary commensurate with the role * Collaborative work environment * Opportunity for professional growth * Submit your resume via WhatsApp at (48\) 93381\-1223 Job Type: Full-time CLT Compensation: R$2\.000,00 \- R$2\.300,00 per month Benefits: * Education allowance * Company mobile phone * Transportation allowance Work Location: On-site