Collections Assistant

Description

Job Summary: An operational professional responsible for credit recovery and servicing cooperative members, with a focus on debt negotiation and branch support. Key Highlights: 1. Identifying and managing delinquency 2. Supporting negotiation of outstanding balances and credit recovery 3. Providing service and support to cooperative members and branches **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8:00 AM to 5:00 PM, with a 1-hour lunch break **Level:** Operational **Employment Type:** Permanent – CLT* Participate in identifying delinquency cases and referring them for necessary actions. * Support negotiation of outstanding balances with cooperative members. * Monitor overdue operations and apply procedures for credit recovery. * Support branches by providing assistance in activities related to this area. * Serve cooperative members. **Requirements:** Here are the skills we require: * Completed or ongoing high school education, or degree in Accounting, Economics, Agronomy, Business Administration, or related fields. * Proficiency in Microsoft Office (Word, Excel, PowerPoint). * Relevant EXPERIENCE is highly valued, including knowledge of collections routines (debt negotiation; contract analysis, deadlines, and internal policies). * Familiarity with banking and cooperative systems. * Negotiation and persuasion skills with ethical conduct. * Basic understanding of credit legislation and credit recovery practices. * CPA 10 and/or CPA 20 certification is a plus. **Benefits:** Medical insurance, Dental insurance, Childcare allowance, Education allowance, Internal benefits, Gympass, Profit-sharing program, Life insurance, Meal voucher, Food voucher, Transportation voucher