Collections/Receivables Assistant

Description

Job Summary: The Collections Assistant will be responsible for managing the delinquent portfolio, contacting customers, issuing reports, and executing collection actions. Key Highlights: 1. Management of the delinquent portfolio 2. Negotiation and customer contact 3. Preparation of managerial reports **Opportunity: Collections/Receivables Assistant** **On-site work in Florianópolis.** **What do we expect from a Collections/Receivables Assistant?** As a Collections Assistant, your mission will be to manage the delinquent portfolio by contacting customers, issuing reports, planning and executing collection actions through AXS Energia’s channels. **Responsibilities:** * Monitor and negotiate the delinquent customer portfolio. * Conduct contacts via telephone, e\-mail, and other channels. * Update the management system with collection-related information. * Prepare managerial reports on portfolio performance. * Assist customers, clarify doubts, and offer customized solutions. * Support internal departments on collection-related matters. **Requirements \& Required Knowledge:** * Completed or ongoing undergraduate degree in Business Administration, Accounting, or related fields (preferred). * Experience in collections (desirable). * Experience with ERP systems and Excel. * Skills in negotiation, organization, and clear communication. **Job Details:** * 44 working hours per week (Monday to Friday); * Employment contract under CLT regime. Job Type: Full-time, Permanent CLT Benefits: * Medical assistance * Dental assistance * Life insurance * Food allowance * Meal voucher * Transportation allowance