Job Summary: Process Analyst to strengthen the team, focusing on collaborative work, talent development, and positive community impact, with emphasis on change management and continuous improvement. Key Highlights: 1. Opportunities for professional and personal development 2. A collaborative, diverse, and inclusive environment 3. Space to innovate and contribute to meaningful projects Join us in making a difference! We are looking for a **Process Analyst** to further strengthen our team! If you believe in the power of teamwork, in building a collaborative environment, and in the positive impact you can generate in the community, this opportunity is for you! At Cresol, growth means developing talents, strengthening connections, and creating an environment where every person feels valued. If you're ready for this challenge and want to be part of something extraordinary, join Cresol and ride the orange wave! Together, we go further! **Responsibilities and Duties** * Assess the impact of changes within the technology environment, ensuring a smooth transition without significant operational disruptions; * Develop and implement structured change management plans, including schedules, goals, success metrics, and required resources; * Define internal communication strategies to ensure all stakeholders are aware of the changes and their respective responsibilities; * Prepare reports and presentations to inform senior management about the progress and expected outcomes of change initiatives; * Identify risks associated with changes and propose preventive solutions to minimize negative impacts; * Monitor key performance indicators (KPIs) related to the change process, ensuring established goals are achieved; * Facilitate workshops, training sessions, and capacity-building activities to prepare employees and leaders for new practices and procedures; * Act as the primary support contact during the change process, providing ongoing assistance to resolve questions and challenges; * Monitor the implementation of changes to ensure new processes are correctly followed and expected results are achieved; * Propose continuous adjustments and improvements to processes based on feedback from end users and performance metrics; * Collaborate with various organizational departments to align efforts and ensure changes are integrated across different sectors; * Ensure a culture of innovation and continuous adaptation is present across all teams, promoting an environment conducive to organizational transformation; * Lead presentations at the Change Committee with focus on objectivity and transparency regarding proposed demands. **Requirements and Qualifications** * Completed Bachelor’s degree in Process Management, Information Technology, or Financial Systems; * Clear communication skills; * Ability to mediate discussions; * Task organization skills; * Development and knowledge of technical terminology. **Additional Information** **Check out our benefits:** #### **For your growth and future** **Length-of-Service Bonus** – We recognize your dedication and journey with us. **Postgraduate Assistance** – We invest in your knowledge with special incentives for your postgraduate studies. **Educational Discounts** – We have exclusive partnerships with universities for undergraduate, postgraduate, and MBA programs. **Cresol Corporate University** – Incredible learning opportunities to boost your career. #### **To celebrate special moments** **Birthday Day Off** – In your birthday month, in addition to a special gift, you’re entitled to one day off to celebrate however you wish! **Parent Bonus** – The arrival of a child deserves celebration! Here, you receive a special incentive at this unique moment. **Baby Kit** – Cresol’s care begins at birth, with a special gift for your baby. **Wedding Assistance** – Financial support to help you celebrate this new chapter of your life. **Christmas Card** – A gift to make your Christmas dinner even more special alongside those you love. #### **For your well-being and quality of life** **Health and Dental Plans** – Your health comes first! Monthly premiums are fully covered by Cresol. **Physical Activity Incentive** – Access to gyms, yoga, meditation, and much more for your well-being. **Workplace Gymnastics** – Stretching and exercises at work, designed with your well-being in mind. **Blood Donation Incentive** – We reinforce cooperation with a financial benefit for blood donors. **Cresol Cares** – Emotional support with free therapy sessions to care for your mental health. #### **For your security and stability** **Life Insurance** – Extra protection for you, including coverage for critical illnesses. **Cresol Longevity Program** – Building a financial reserve for a more secure future. **Private Pension Plan** – Plan your future with a financial reserve and Cresol’s matching contribution. **Recognition Award** – We value those who make a difference and contribute to our story. **PPR (Profit-Sharing Program)** – Here, we plan ahead, and your effort earns recognition and reward. #### **For you and your family** **Meal and/or Food Allowance** – To make your daily routine more convenient. **Daycare Assistance** – Support for the education and care of your children up to age 7. **School Supplies Assistance** – An incentive for your children’s education up to age 11 years and 11 months. **Transportation Allowance** – We facilitate your commute via public transportation. **Flexible Vacation** – Split your vacation into up to three periods for better personal planning. **Pet Leave** – Adopted a pet? You get two days off to enjoy this new family member. **Extended Maternity Leave** – Beyond the legal 120 days, choose either an additional 30 full days or 60 half days. **Extended Paternity Leave** – Dads also get extra time to enjoy this moment, with 5 additional days beyond those mandated by law. #### **For difficult moments** **Death Benefit** – A monthly financial support for one year to the legal dependents of a deceased employee. **Funeral Assistance** – Support for expenses during difficult times. **Bereavement Leave** – An additional 3 business days of leave beyond those mandated by law, for farewells of parents, children, siblings, or spouse. #### **To strengthen our sense of belonging** **Uniform** – Comfort, identity, and pride in wearing our brand. ### **30 years of history, 1 million members, and many opportunities to grow with us!** We were founded in the interior of Paraná state in 1995 with a great purpose: **to be and make a difference**. Throughout this journey, we have become one of **Brazil’s leading Credit Cooperatives**, impacting lives through cooperation. Today, we operate in 19 Brazilian states, with over **11,000 employees**, consistently delivering financial solutions with excellence and driving development for members, enterprises, and communities. We believe in the power of people and place them at the center of everything. We act with **lightness, humility, and simplicity**, confident that the strength to fulfill Cresol’s mission with **sustainability** arises from each and every employee. For six consecutive years, we have been recognized by **Great Place to Work (GPTW)** as one of the best companies to work for, reinforcing our commitment to an environment that values people, relationships, and development. **Here, you’ll find:** * \> Real opportunities for professional and personal development; * \> Training programs and leadership development incentives; * \> A collaborative, diverse, and inclusive environment where everyone can be authentic; * \> Space to innovate and contribute to projects that make a difference in the world. **Why choose Cresol for your career?** Because we value **relationships, purpose, and development**. Every employee is part of a story that has already transformed thousands of lives—and can transform yours too. **Come build the future with us!** Check out our openings and join this successful journey!
João Silva
Indeed · HR
João Silva
Indeed · HR
