




Job Summary: An IT professional to provide technical support to end users on hardware and software, system configuration, equipment maintenance, and network administration. Key Highlights: 1. Comprehensive hardware and software technical support 2. Preventive and corrective equipment maintenance 3. Network infrastructure support and backup routine implementation Human Resources Consulting is seeking an IT Technician in Palhoça (Downtown). Carla Lopes Human Resources is a company specialized in recruitment and selection of professionals. We offer customized solutions to meet our clients' needs in people management. **Responsibilities:** Provide technical support to end users on hardware and software, diagnosing and resolving issues with equipment and systems. Configure, install, and reinstall operating systems, software applications, and IT equipment. Perform preventive and corrective maintenance on computers and laptops, including performance optimization. Provide internal and external technical assistance, both on-site and remotely, to users and businesses. Configure and administer networks, including routers, switches, printers, and basic Mikrotik configuration. Implement, monitor, and advise on backup routines, including cloud-based solutions. Deliver, install, and provide technical support for equipment at client sites. Work on network infrastructure to ensure secure and efficient connectivity. Maintain printers and peripherals. Document technical support activities and procedures to promote organization and prevent rework. Previous experience in Technical Support, Support Analyst, Maintenance Technician, or IT Specialist roles may indicate alignment with some of the responsibilities of this position. Completed IT Technician certification required. Relevant experience necessary. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Employment Type: Permanent — On-site. * Duration: Full-time. * Working Hours: Business hours.


